The University of Tennessee, Knoxville

Tennessee County Municipal Advisory Service

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Select a Registrar

Reference Number: MTAS-1769
Tennessee Code Annotated
Reviewed Date: December 11, 2017
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This may not be necessary depending on the type of developer you choose. For example, if you are contracting with a professional website development firm, it could manage the entire process for you. It would be good to understand how to Register the Domain Name in case you change companies at a later time. However, you may choose to register your own domain name so that the city maintains control rather than giving that control over to someone else.

The registrar is the retail company from whom you purchase the rights to your domain name. This company should be accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) at http://www.icann.org or by a national ccTLD authority to register Internet domain names. ICANN has authority over all the gTLDs, while the Internet Assigned Numbers Authority (IANA) at http://www.iana.org has authority over ccTLDs.

The registrars for the gTLDs are numerous and the pricing is very competitive. Here is a link to the list of ICANN accredited registrars: http://www.icann.org/registrar-reports/accredited-list.html. Some that you may recognize are GoDaddy and NetworkSolutions.

For your ccTLD registration, there is only one registrar and that is Neustar at http://www.neustar.us/. In order to purchase a domain name such as www.ci.CITYNAME.tn.us you will need to provide specific documentation to Neustar.  If you have questions about this process you can email support.us@neustar.us or call 844-677-2878 (Option 1, 2).   

  1. Print off and sign the .US Domain registration agreement: https://www.neustar.biz/resources/product-literature/registry/us-locality-registration-agreement.pdf.  
  2. A city/organization letterhead cover letter
  3. A completed delegated manager update template: https://ns-cdn.neustar.biz/creative_services/biz/neustar/www/resources/domain-names/delegated_manager_template.txt

Once you have completed the above documents, send them to the following postal address.

.US Locality Registry

Neustar Customer Service

1650 Lyndon Farm ct.

Suite 300

Louisville, KY 40223

Responsible: